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    Contacts 02094, Kyiv city, Yuria Gagarina Avenue, 23

    CRM Delta M. Collection

    Delta M. Collection provides automation of all stages of collection: from pre-collection to legal collection, increasing efficiency up to 40% while reducing the cost of up to 25%.

    CRM Delta M. Collection is a functional and professional system for collection automation and management of the debt portfolios.  The product easily integrates with any external databases, ABS, billing systems and is widely used in the banking, non-bank financial institutions, telecommunications, legal and collection companies.

    Delta Tell

    Delta Tell is a software complex for the Contact centers and corporate telephony automation on the basis of VoIP.

    Delta Tell will provide:

    1. Establishment of IP telephony: call processing, transfer, conferences.
    2. Creation of the system for incoming calls management: queuing, IVR, Call-Back.
    3. Automatization of outgoing calls via Dialer:
    • <!- work modes: Predictive, Progressive, Progressive Individual; –>
    • <!- IVM with an ability to generate a voice from a text; –>
    • <!- logical processing of the call via Silent Call; –>
    • <!- identification of automatic answering machines: a flexible tool of voice identification will reduce the conversation of the operators with robotic answering machines by up to 96%; –>
    • <!- flexible interface for the logical processing of the calls. –>