Description of software complex «Delta M. Collection»
The main purpose of software complex “Delta M. Collection”– is effective automatization of working process indebtedness of branch network on all stages of expiration (Soft, Hard, Legal collection).
Every step, which have been made by employee, beginning from import of given information and finishing by sending of reporting, is laid over to special statistical module, that allow to make analysis of effectiveness of work as a branch totally, as and every employee separately. Quantity of active cases at work limited only with a size of database.
In this case, rights can be appointed to every user, which will regulate its possibilities of access to cases with high accuracy, that exclude a possibility of undesirable access to information. In software complex there are existing several degrees of security of information, because several modules work in on-line mode (hard collection)
System absolutely exacting to resources, working place of collector can be expanded on the computer, which costs less than 1500 hrn. Installation of software complex and user education is made by specialists of “Integrated business protection agency “Delta M” and take not more than days.
This program is DBMS of debtors. With its help main operations in working with debtors are made, particularly in on-line mode:
searching information about debtor;
distinguishing of debtors by status;
possibility to install reminder about payment by stated installments of the debt;
introduction of communication history with debtor;
installations of reminders about announcing in automatic regime;
recoding talk with debtor;
printing notice letter about debt;
sending sms;
other operations with debtors on improving of tabulation process.
Also,master of export of information, is presented in system, which allows outing put information from system in any comfortable form for client.
Specification of work
Every operator registers in the system. Every his activity is registered in the system and it guarantees a control under the process.
Reliability
Server, keeping DB of debtors, and network of clients’ computers have autonomic power supply, that allow to save information during 10 minutes. On the case of system failure on reserve information media reserve maintaining of DB is made. All information is protected from leakage and disclosure.
Results of work with software complex “Delta M. Collection”:
reduction of financial expenses and time of debt collection;
possibility to work effectively with big amount of clients simultaneously without loses of the quality of work;
reduction of life cycle of work with indebtedness;
possibility of territorial expansion of work with problem indebtedness and work in regions by means of use an on-line module;
increasing an amount of collection debts on problem credits;
absence of necessity of attraction big amount of staff.
Reporting
Every step, made by employee, beginning from import of furnishing of data and finishing with sending a reporting, lies over in special statistic module, which allows to make an analysis of works’ effectiveness as a branch in whole, as every employee separately. Quantity of active cases at work limited only with a size of the base
Description of reporting:
powerful instrument of analytical processing of data, that allows to make a cut on several parameters and to find out regularities;
data can be presented just as a list and numerical table, so in the form of graphics, diagrams, histograms and other presentations;
electronic record on internal documentation, which include in ideal order the most popular patterns, marketing, commercial and technical documents. Provide a momentary access to all important materials.
Pic.5. Viewing of service messages of system
Technical data of complex and requirements
- developed on programming language Visual Basic .Net 2008;
- is a closed program product, there can be no exterior change;
- two bases MySQL are used for work (work with other bases is possible two):
- the main base, which is situated on the server inside the local network of the company, access to it is possible only by local network;
- database is situated on server and in Internet.
- for the work with database MySQL on every computer is necessary to install driver MySQL OleDb Connector;
- for working the program on the clients computer any operational system Windows with support of Microsoft Net Framework 2.0 and Microsoft Net Framework 3.5 should be installed, and for working of modules of import/statistic – Microsoft Word 2003/2007;
- Content of base cipher by symmetrical key, that at times changes as consisted with user settings. Keys are kept in separate table that cipher by asymmetrical key. Having a necessary key, supplement – client decipher this table and work with base;
- Secure channels are used for passing data SSL;
- During the integration optimal setting of servers of databases is made – hard passes, SSL, disconnection of unwanted services;
- reliable front-end to the bas: defense from SQL injection, тщательная обработка ввода информации на возможные ошибки/атаки.
Minimal configuration of working place of employee:
ОS – Windows XP and higher;
processor with frequency 1GHz and higher;
256 Mb of operational memory;
local network;
out in Internet (for program decision “Delta-M Collection: Hard”).
Configuration of server for module Hard Collection:
Linux server;
support of databases MySQL 5.0 and PHP 4.0 and higher;
support of secure channels SSL;
support of secure HTTPs. |